Privacy Policy

This Privacy Policy explains how DNE Technology Consultants INC. ("we", "us", or "our") handles information processed through the WhatsApp Messaging application (the "Service").

Information we process

Depending on how you use the Service, we may process:

• WhatsApp phone numbers and recipient information you submit;
• message content, templates, and variables used for sending;
• delivery, failure, and webhook status information supplied by Meta; and
• account, authentication, and technical information needed to operate and secure the Service.

How we use information

We use this information to provide and secure the Service, validate phone numbers, send requested WhatsApp messages, monitor delivery status, troubleshoot failures, prevent abuse, and meet applicable legal obligations. We do not use submitted information for unrelated purposes.

WhatsApp and service providers

The Service uses Meta's WhatsApp Business and Graph API services to send messages and receive delivery events. Information sent through those services is also subject to Meta's applicable terms and privacy policies. We may use hosting, database, logging, and security providers to operate the Service, and require them to protect information they process for us.

Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including operational records, security, and legal requirements. We use reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

Your requests

To ask about, access, correct, or delete information processed through the Service, contact us using the details below. We may need to verify your request before completing it and may retain information where the law requires or permits us to do so.

Contact

Atul Kumar
Email: letsbuild@dneconsultants.com